Introduction

Change this are incorporated in England carrying on business as a “Business improvement management consultancy and delivery” and we are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy.

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Guide to the General Data Protection Regulation (GDPR). All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us via the contact us page. You can also correct any factual errors in that information or require us to remove your details form any list under our control.

Email Policy

E-mail messages (and any attachments) sent by Change this are automatically checked by virus detection software prior to transmission, but we recommend you should carry out your own virus check before opening any attachment. Change this do not accept liability for any damage or loss that may be caused by software viruses.

E-mail messages (and any attachments) may contain privileged and confidential information strictly for the use of the named addressee only. If you are not the intended recipient or an employee or agent responsible for delivering the message to the addressee, you must not copy, distribute or take any action in reliance upon it.

If you received messages in error, please contact us by returning the e-mail and delete/destroy all copies of the message and any attachments.


About Cookies

HTTP Cookies, or ‘cookies’ as they are generally known, are small text files that are placed on your computer’s hard drive or memory by your web browser when you visit websites that use cookies. The majority of websites use cookies to ensure that their website’s visitors have a the best possible experience from their site, as is true with ours. Should you choose to disable/delete cookies for our website, your usability of our site may reduce functionality.

You can, should you choose, restrict or block the cookies set by ours and other websites though your browser settings.

Change this do not correlate any information obtained from cookies with data about individual users. Change this do not share the cookie information with any third party for advertising purposes.

There are different types of cookies

  • Some cookies are essential in order to enable the visitor to move around the website and use its features. They are necessary for the website to function correctly.
  • Some are analytical or performance cookies. They allow us to find out more about traffic to our website and how visitors move around our website during a visit.
  • Some cookies are functionality cookies. They allow the website to remember choices visitors make and provide enhanced, more personal features. These cookies do not track the user’s browsing activity on other websites.
  • Some cookies are advertising cookies. They assist with delivering online advertising.
  • First-party cookies are those set by a website that is being visited by the user at the time.
  • Third-party cookies are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site, this would be a third-party cookie. We do not have control over third-party cookies.
  • Some of the cookies we use might expire when you close your browser (“session” cookies) whilst others may remain on your computer for a longer period of time (“persistent” cookies). This helps us understanding how visitors use our website.

The cookies we use allow us to collect the following information:

  • How our website is used;
  • How visitors move around our website;
  • IP addresses used to access our website;
  • Type of browser and operating system used to access our website;
  • Date and time our websites are accessed;
  • Pages visited; and
  • Addresses of pages from where you followed a link to our website.

Control / Delete Cookies

The popular browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Cookie settings in Internet Explorer support.microsoft.com/kb/196955

Cookie settings in Firefox support.mozilla.org/en-US/kb/Cookies

Cookie settings in Chrome support.google.com/chrome/bin/answer.py

Cookie settings in Safari docs.info.apple.com/article.html

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Cookies in use on this site:

CookieTypeDurationDescription
_gaThese cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on our site. These cookies also allow user testing on the site including a/b split tests and the implementation of tags. Please note that Google requires us to some data with as described in their privacy policy.
_gaThese web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.
_gatThese cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on our site. These cookies also allow user testing on the site including a/b split tests and the implementation of tags. Please note that Google requires us to some data with as described in their privacy policy.
_gidThese cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on our site. These cookies also allow user testing on the site including a/b split tests and the implementation of tags. Please note that Google requires us to some data with as described in their privacy policy.
_wpss_h_Used to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
_wpss_p_Used to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
ai_sessionThese web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.
ai_userThese web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.
ckon1805Used to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
cookielawinfo-checkbox-analytics011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional011 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
guest_idThis cookie is set due to Twitter integration and sharing capabilities for the social media.
JCS_INENREFUsed to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
JCS_INENTIMUsed to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
mp_These web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.
MSFPCThese web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.
personalization_idThis cookie is set due to Twitter integration and sharing capabilities for the social media.
PHPSESSIDReserves user session state across page requests. It stores a simple message when a form is submitted that can be displayed on a different page. For example, when an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. No personal information is stored in this cookie.
SJECT1805Used to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
UUID#[ ]Used to stop spam in forms and also enhances the security of our websites. These cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
viewed_cookie_policyThis cookie is used to confirm the users preferences regarding the cookie policy, and close the cookie bar.
WFESessionIdThese web analytics cookies, provided by Microsoft Inc., are used to collect information about how visitors use our site (specifically where we have Microsoft products embedded, e.g. Power BI). The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please see Microsoft Privacy Statement for more information.

Page updated 24/05/2018